{"id":10561,"date":"2025-05-14T10:29:28","date_gmt":"2025-05-14T09:29:28","guid":{"rendered":"https:\/\/ratnaseth.com\/?page_id=10561"},"modified":"2025-06-09T07:39:18","modified_gmt":"2025-06-09T06:39:18","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/ratnaseth.com\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<p>At <strong>Balaji Gems Bhopal<\/strong>, we aim to ensure 100% customer satisfaction. However, due to the nature of our products, please read the return &amp; refund policy carefully.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Return Eligibility<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Returns are only accepted if the product received is <strong>damaged<\/strong>, <strong>defective<\/strong>, or <strong>incorrect<\/strong>.<\/li>\n\n\n\n<li>The request must be made within <strong>3 days<\/strong> of delivery by emailing us at ratnaseth.business@gmail.com<\/li>\n\n\n\n<li>The item must be unused, with original tags, box, certificate, and packaging intact.<\/li>\n\n\n\n<li>The product should return within 4 to 5 days.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Non-Returnable Items<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customized gemstones or jewelry.<\/li>\n\n\n\n<li>Products purchased during sale or discount offers.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Refunds<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.<\/li>\n\n\n\n<li>If approved the refund amount will be credited within 7-10 business days for your original payment method.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Shipping for Returns<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Return shipping costs must be borne by the customer unless the error is on our part (wrong or damaged product).<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>At Balaji Gems Bhopal, we aim to ensure 100% customer satisfaction. However, due to the nature of our products, please<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10561","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ratnaseth.com\/index.php\/wp-json\/wp\/v2\/pages\/10561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ratnaseth.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ratnaseth.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ratnaseth.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ratnaseth.com\/index.php\/wp-json\/wp\/v2\/comments?post=10561"}],"version-history":[{"count":2,"href":"https:\/\/ratnaseth.com\/index.php\/wp-json\/wp\/v2\/pages\/10561\/revisions"}],"predecessor-version":[{"id":10665,"href":"https:\/\/ratnaseth.com\/index.php\/wp-json\/wp\/v2\/pages\/10561\/revisions\/10665"}],"wp:attachment":[{"href":"https:\/\/ratnaseth.com\/index.php\/wp-json\/wp\/v2\/media?parent=10561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}