At Balaji Gems Bhopal, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or purchase from us.

1. Information We Collect

  • Personal Information: Name, email, phone number, address, and payment details when you place an order or contact us.
  • Non-Personal Information: Browser type, IP address, pages visited, and time spent to help us improve our website performance and user experience.

2. How We Use Your Information

  • To process and fulfill your orders.
  • To provide customer support and respond to inquiries.
  • To send updates, promotions, and gemstone recommendations (if subscribed).
  • To improve our website, services, and offerings.

3. Sharing of Information

We do not sell, trade, or rent your personal information. Your data may be shared only with:

  • Payment gateways and logistics partners for order processing.
  • Legal authorities if required under applicable laws.

4. Data Security

We implement industry-standard measures including SSL encryption to protect your personal information.

5. Cookies

We use cookies to enhance your browsing experience. You can disable cookies through your browser settings.

6. Your Rights

You can request to access, update, or delete your personal data by contacting us at +91 6261559299.